Terms & Conditions
Terms and Conditions:
Welcome to VNM Flowers. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully before placing an order or engaging with our services.
1. General Terms
1.1. Acceptance of Terms: By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
1.2. Amendments: We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new terms.
2. Orders and Payments
2.1. Order Process: All orders placed through our website are subject to availability. We reserve the right to refuse or cancel any order for any reason, including inaccuracies in product information, pricing errors, or suspected fraudulent activity.
2.2. Pricing: Prices for our products are listed in Indian Rupees (INR) and are subject to change without notice. The price applicable at the time of your order is the final price.
2.3. Payment: Payment must be made in full at the time of order placement. We accept various payment methods, including credit/debit cards, net banking, and UPI. All payments are processed through secure payment gateways.
2.4. Taxes: All applicable taxes will be added to your order total at checkout.
3. Shipping and Delivery
3.1. Delivery Area: We deliver flowers across Tamil Nadu. Please ensure that the delivery address provided is accurate and complete.
3.2. Delivery Time: We strive to deliver your order within the specified time frame. However, delivery times may vary due to factors beyond our control, such as traffic, weather conditions, or unforeseen delays.
3.3. Shipping Charges: Delivery charges will be calculated based on the delivery location and will be displayed at checkout.
3.4. Delivery Issues: If you are not available to receive the delivery, please provide alternative instructions at the time of placing your order. We are not responsible for delays or missed deliveries due to incorrect or incomplete address details.
4. Returns and Refunds
4.1. Returns: Due to the perishable nature of our products, we do not accept returns. However, if you receive damaged or incorrect items, please contact us within 24 hours of delivery to arrange for a replacement or refund.
4.2. Refunds: Refunds will be processed within 7-10 business days after we have confirmed the issue with your order. Refunds will be credited to the original payment method.
5. Use of the Website
5.1. License: You are granted a limited, non-exclusive, and revocable license to access and use our website for personal, non-commercial purposes.
5.2. Prohibited Actions: You agree not to misuse our website in any way, including but not limited to unauthorized access, hacking, transmitting viruses, or engaging in any illegal activity.
5.3. Intellectual Property: All content on our website, including images, text, logos, and graphics, is the property of VNM Flowers or its licensors. You may not reproduce, distribute, or use any content without our prior written consent.
6. Limitation of Liability
6.1. No Warranty: We strive to provide accurate and up-to-date information on our website, but we do not warrant that the content is free from errors or omissions.
6.2. Liability: To the fullest extent permitted by law, VNM Flowers shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or services.
7. Governing Law
7.1. Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of Tamil Nadu, India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Namakkal.
8. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at [Address: Shop No 42, Bus Stand, Namakkal, Email: flowersvnm@gmail.com, Contact no: +91 9894996996].